Return & Refund Policy
Introduction
At AMD Art, we strive to ensure a satisfying experience for every customer. This Return & Refund Policy outlines the terms and conditions under which returns, replacements, and refunds are handled for purchases made through our platform.
Eligibility for Returns
A return request can be made if the delivered product is damaged, defective, or not the same as what was ordered. Customers must raise the request within 48 hours of receiving the item. The product should remain unused, in proper condition, and returned along with its original packaging.
Items Not Eligible for Return
Certain items are not eligible for return, including customized or specially crafted products, items that have been used or altered after delivery, and products returned without their original packaging or missing components.
Return Procedure
To initiate a return, customers are required to contact our support team with order details and clear images of the product highlighting the issue. Once the request is verified and approved, further instructions for returning the item will be provided.
Refund Process
After the returned product is received and examined, an approved refund will be processed. Refunds are typically credited to the original payment method within 5 to 7 business days.
Replacement Policy
If a product is found to be defective or damaged upon delivery, AMD Art may provide a replacement instead of a refund, depending on product availability.
Contact Information
For any queries related to returns or refunds, you can reach us at:
Email: amdarts2@gmail.com
Phone: 9166886351
Policy Updates
AMD Art reserves the right to modify this policy at any time without prior notice. Any updates will be reflected on this page.